STORE TERMS AND POLICIES

 

SHIPPING

ONLINE SHOP 

All in-stock pairings featured in the online shop will ship within 3 business days of purchase.  While I will try to beat that time, please allow 1 week for delivery.  If you need your order sooner, please send me an email BEFORE placing your order, and I will do my best to accommodate you.

 

MADE TO ORDER 

All MADE TO ORDER items have a 1-2 week production time.  While I will try to beat that time, please allow 2-3 weeks for delivery.  If you need your order sooner, please send me an email BEFORE placing your order, and I will do my best to accommodate you.

SHIPMENTS

Orders placed over the weekend will not be processed until the following Monday. Orders placed on national holidays will not be processed until the following business day.

Domestic Orders:

All items are shipped Priority Mail with the United States Postal Service. Delivery can be expected within 2-4 business days from date of shipment. A tracking number and confirmation email will be provided upon shipping. 

International Orders: 
Please contact info@amandalinnjewelry.com for international shipping rates, and to place your order. Include the item/s you'd like to order, as well as your shipping and billing addresses. 

Duties and taxes are determined by the customs agency within the destination country and are not included in the total at checkout. Payment of any duties and import taxes are the responsibility of the recipient, with the fees being collected at the time of delivery. Amanda Linn Jewelry is not responsible for customs duties and import taxes.

RETURNS & EXCHANGES 

I want you to LOVE your jewelry!  If you’re unhappy with your order, or in the unlikely event that you received an item that has been damaged during shipping, let me know within 7 days of receipt. I will work with you to coordinate an exchange or a refund, and, for domestic returns, I will cover return and exchange shipping via USPS First Class Insured Mail.   

 

Items must be unused, unworn and in original condition if returned. I reserve the right to refuse returns that do not meet these conditions.

 

Please note that you are responsible for the initial shipping charge.  So, in the event of a return, you will be credited in full, minus the cost of initial shipping, once the piece has arrived at my studio.

MATERIALS AND CARE

Please note: All Amanda Linn Jewelry is handmade and hand-finished therefore slight irregularities may occur. 

The Edge Collection is made from Anodized Titanium, which gets its color from an oxide layer that forms during the anodization process.  This layer is on the surface of the metal and, as such, should be protected from scratches.  Storing your earrings in their original box or somewhere isolated from other jewelry is a great idea.  Surface contaminants like oils from your fingers may also dull the color, but a quick buff with a clean soft cotton cloth will restore them.

PRIVACY POLICY

Information collected by Amanda Linn Jewelry

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How Information is Collected


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why Information is Collected


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How site visitors' personal information is stored, used, shared and disclosed 


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Communications with site visitors


We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Store Policies, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Withdrawal of Consent

                                                                     
If you don’t want us to process your data anymore, please contact us at info@amandalinnjewelry.com 

 

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and contact information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@amandalinnjewelry.com

 
 
 
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